Privacy Policy

1 Introduction

A fundamental principle of my work is that I protect your privacy and handle your personal data confidentially, and with respect and integrity in a way that is clear to you.

This is set out in my Privacy Policy, which describes how I collect, store, use and protect your personal information when you:

  • Enquire about my services
  • Work with me in one to one coaching/therapy/training sessions or group workshops (online or in person)
  • Complete the confidential client form or group application form
  • Visit my website (which is explained in the section “Website Usage Data” below)

Please note that I process personal data in accordance with the UK GDPR (General Data Protection Regulations) and the Data Protection Act 2018.

2. The Information I Collect From You:

Personal Information

  • Name
  • Contact details (email, phone number, address)
  • Emergency contact details

Website Usage Data

When you visit this website, certain technical information may be collected automatically, such as your IP address, browser type, and pages visited. This information is used to maintain website security, understand website performance, and improve user experience. This website does not use cookies for tracking or marketing purposes. Any cookies set automatically by this website’s platform are strictly functional.

Special Category Data

As part of providing safe and appropriate services, I may collect:

  • Medical history
  • Mental health history
  • Medication information
  • Personal background information relevant to your wellbeing
  • Any other personal information you choose to share concerning your sexual orientation, gender identity, religious beliefs, and ethnicity

Session Records

  • Notes taken during or after sessions
  • Dates of sessions
  • Administrative records (payments, invoices)

3. Lawful Basis for Processing

I process personal data under the following lawful bases:

  • Contract – to provide agreed coaching/therapeutic services
  • Explicit consent – for processing special category health data

4. How Your Information Is Used

Your data is used to:

  • Provide safe and appropriate services
  • Assess suitability for working together
  • Maintain professional records
  • Communicate with you
  • Meet legal and professional obligations

I do not sell or share your personal data for marketing purposes under any circumstances whatsoever.

5. Confidentiality

All client information is treated as strictly confidential and only discussed when necessary with my supervisor who will also maintain absolute confidentiality.

Information will only be disclosed if:

  • You provide explicit written consent
  • There is a serious risk of harm to you or others
  • I am legally required to do so

6. How Your Data Is Stored

I take appropriate technical and organisational measures to protect your data, including:

  • Password-protected devices
  • Secure / encrypted digital storage (where used). Some of the third-party service providers I use to store and process client information (such as secure cloud storage providers) may process data outside the United Kingdom. Where this occurs, appropriate safeguards are in place in accordance with the UK General Data Protection Regulation to ensure that your personal data remains protected to UK GDPR standards.
  • Locked storage for any paper records
  • Identifying information (such as contact details) is collected and stored separately from confidential client form responses or session notes in order to reduce the risk of identification in the exceptionally unlikely event of a data breach.
  • Secure online meeting platforms

7. Data Retention

Client records are retained for 7 years after our work concludes, in line with professional guidance and legal considerations.

After this period, records are securely deleted or destroyed.

In the event of my death arrangements are in place to permanently delete and destroy all client records.

8. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data (Subject Access Request)
  • Request correction of inaccurate information
  • Request erasure (‘special category data’ only, where legally applicable)
  • Restrict processing
  • Object to processing in certain circumstances

Requests will be responded to within one month.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly. Their contact details are: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF and https://ico.org.uk/

9. ICO Registration

I am registered with the Information Commissioner’s Office (ICO), registration number ZA922111

10. Changes to This Policy

This Privacy Policy may be updated periodically. The most recent version will always be available on this website.

Contact

If you have any questions about this Privacy Policy, please contact me at:

Email: rpboothroyd@gmail.com
Address for correspondence:

Mr R Boothroyd, c/o 6 Knights Close, Thornton-Cleveleys, FY5 3BF